Privacy Policy

1. Introduction
Impact English is committed to protecting the privacy, confidentiality, and personal data of our corporate clients, executive participants, and website visitors. This privacy notice outlines how we collect, process, store, and safeguard your professional data in strict accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller
The data controller responsible for your personal data is:

• Principal Consultant: Malcolm Clark

• Corporate Desk: info@impactenglish.co.uk

3. Lawful Basis for Processing
We process personal and professional data under the following lawful frameworks:

• Contractual Necessity: To execute and deliver bespoke executive coaching, corporate training programmes, and agreed-upon institutional placements.

• Legitimate Interests: To effectively manage business operations, maintain corporate communications, and optimise our executive service delivery.

• Explicit Consent: Where you voluntarily submit your corporate professional requirements, corporate objectives, or diagnostic background details via our digital assessment forms. Consent may be withdrawn at any time by contacting our corporate desk directly.

4. Scope of Data Collected
We collect only the minimum necessary information required to deliver high-stature corporate services. This includes:

• Corporate & Identity Data: Full name, professional title, corporate organisation, office location, contact telephone number, and corporate email address.

• Financial Transaction Data: Billing addresses, corporate procurement details, and payment processing data (managed securely via our third-party provider, Stripe).

• Diagnostic & Objective Data: Self-declared professional proficiency metrics, strategic language objectives, core commercial focus areas (such as negotiation or boardroom delivery), and active corporate deliverables shared during onboarding.

• Technical Session Data: Digital communication parameters required to conduct secure, live online executive briefings via Zoom. We maintain a strict operational policy: sessions are never recorded or stored.

5. Data Utilisation
Your professional data is utilised exclusively to:

• Administer, tailor, and execute our scenario-based executive architecture briefings.

• Align coaching modules directly with your active workplace deliverables and commercial pipelines.

• Process corporate invoices, procurement documentation, and secure transaction receipts.

• Respond directly to corporate training enquiries, diagnostic evaluations, and strategic assessments.

6. Third-Party Sharing & International Transfers
We do not sell, rent, or lease client data to third parties. Data is shared strictly with essential operational processors required for service execution:

• Stripe: For secure enterprise payment processing.

• Zoom Video Communications: To facilitate remote executive briefings.

• Data may occasionally be processed via secure cloud storage infrastructures utilising approved international transfer safeguards (such as Standard Contractual Clauses) ensuring data protection standards equivalent to UK regulation.

7. Data Security & Retention
We implement robust technical and organisational security measures to protect your data against unauthorised access, alteration, or loss. This includes restricted digital access, secure password protocols, and encrypted communications.

Data is retained only for as long as necessary to fulfil our operational objectives and meet statutory legal, accounting, or corporate reporting requirements. Active corporate client data undergoes a strict annual review; obsolete records are permanently and securely expunged.

8. Your Legal Rights
Under UK data protection legislation, you retain the right to:

• Request access to a structured copy of the personal data held about you.

• Request immediate rectification of inaccurate or incomplete professional profiles.

• Request the erasure of your personal data under specific lawful conditions.

• Object to or restrict specific data processing models.

• Withdraw processing consent at any absolute time without affecting prior lawfulness.

To exercise any statutory rights, please contact our corporate desk directly at: info@impactenglish.co.uk.

9. Policy Updates & Contact
We reserve the right to modify this policy to reflect regulatory or operational shifts. The current definitive version will always be maintained on our digital perimeter.

For formal queries regarding our data handling standards, please address our advisory desk via the corporate email provided above.

Updated: 17 May 2026