Impact English

Menu
COMPETITION

Privacy Policy

Privacy Policy

Impact English Data Protection Policy & Privacy Notice

Introduction

Impact English is committed to protecting the privacy and personal data of our students and clients. We collect and process personal data in accordance with the General Data Protection Regulation (GDPR) 2018. This Privacy Notice outlines how we collect, use, store, and protect your personal data.

Data Controller and Processor

  • Data Controller: Malcolm Clark
  • Email: malcolm@impactenglish.co.uk

Lawful Basis for Processing

We process your personal data based on the following lawful bases:

  • Contract: To provide English language teaching services as agreed upon in our contract with you.
  • Legitimate Interests: To manage our business operations, communicate with you, and improve our services. We carefully balance our legitimate interests against your rights and freedoms.
  • Consent: For specific purposes such as marketing or sending you updates about our services, we will obtain your explicit consent.

Types of Data Collected

We collect the following types of personal data:

  • Personal Data:
    • Name
    • Email address
    • Telephone number
    • Location (country)
    • Payment information (processed securely by Stripe)
    • Information related to your language learning needs and goals

  • Special Category Data: We do not collect any special category data (e.g., health, racial or ethnic origin, religious beliefs).

How We Use Your Data

We use your personal data for the following purposes:

  • Providing English language teaching services.
  • Communicating with you about your lessons, schedule, and progress.
  • Processing payments and issuing invoices.
  • Sending you relevant updates and marketing materials (with your consent).
  • Improving our services and tailoring them to your needs.

Data Sharing

We may share your personal data with the following third parties:

  • Stripe: Our secure payment processor for handling payments.

Zoom is the platform used for online lessons. We do not record and store the lessons.

We will never sell your data to third parties.

International Data Transfers

We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. These measures include:  

  • Secure password policies.
  • Restricted access to personal data.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

We will conduct an annual review to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.

Your Rights

Under the GDPR, you have the following rights:

  • Right to access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can request that we correct any inaccurate or incomplete data.  
  • Right to erasure: You can request that we erase your personal data in certain circumstances.
  • Right to restrict processing: You can request that we restrict the processing of your personal data in certain circumstances.
  • Right to data portability: You can request that we transfer your personal data to another organization in a structured, commonly used, and machine-readable format.  
  • Right to object: You can object to the processing of your personal data in certain circumstances.
  • Right to withdraw consent: You can withdraw your consent to the processing of your personal data at any time (where processing is based on consent).  

To exercise any of these rights, please contact us at info@impactenglish.co.uk.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at info@impactenglish.co.uk, call us on tel: 44 (0)208 144 6006, or write to us at 3 Castlegate, Grantham, Lincolnshire, NG31 6SF, UK.  

Effective Date: September 4, 2024